While I am in concert with writer on most points, I cannot agree with number 5. As a funeral director and embalmer for many years what has happened to funeral service is that it has become highly regulated by various agencies. For example you do not only have to comply with your various State regulations, but also OHSA the Bloodborne Pathogen Rules, etc. Unfortuntley, none of these are codified and many are at variance with each other and with liability exposure a concern – most, if not all, have decided to exercise caution to limit risk. Your insurance carrier will “encourage” you to practice risk management whenever and where ever possible in your operation. Just as an example – OSHA requires fitted personal protection equipment and education in the hazards of the preparation room and the various and sundry chemicals employed therein. Whenever family members can safely be involved in the care of the deceased, dressing, hair styling, cosmetic application and encasing of the remains, they should not be discouraged. I think most funeral professionals will strive for a balance in service and exposure and hopefully as the public becomes more educated there will be greater understanding of the whys, hows and wherefores of what we do. In like manner we as funeral service professionals will and are becoming more intune with what our clients need, want and expect of us.