I am so upset over this whole mess. I don’t understand how no one has caught all these mistakes and held some one responsible for it. 12 Days ago my father was still making payments to this company, per the people at Mt Washington. He is a Korean Veteran, 80 years old, that was just trying to take care of his funeral expenses, to keep his family from paying for it. It is disturbing to think that anyone would do this, and to so many people. And that no one that should be monitoring these companies would do their jobs to takes appropriate action against them.