1. I did not carry out the study. Even if I had, the results would have been the same. I’m sure no one wants to publicly support fraudulent charges not disclosed to consumers. 2. “Board-certified” is a joke when the vast majority of mortuary colleges are teaching a curriculum outdated by 50 years, a curriculum specifically designed to “sell the value of viewing” and puff up the graduate with a faux sense of professionalism while sweet-talking grieving families out of more money. Josh Slocum FCA exec. director