September 26 2011
Consumer caution urged
Unfamiliarity with the funeral industry can leave consumers vulnerable to fraudulent schemes that range from overpaying for goods and services to the embezzlement of prepaid funds. Fifty-one percent of Angie’s List members responding to a recent online poll have never planned a funeral. Of those who have, 19 percent say the experience was a poor one.
“Theft [of prepaid funds] is the biggest consumer abuse issue,” says Josh Slocum, executive director of the Funeral Consumers Alliance, a nonprofit dedicated to educating consumers on funeral regulations. “A lot of people get ripped off blind and don’t even know it.”
Read the full article at Angie’s List