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Hello Heidi, I’m terribly sorry to he

Hello Heidi, I’m terribly sorry to hear you’re planning your daughter’s funeral. No, there is absolutely nothing fun or funny about that; I can’t think of a more tragic event. Please accept my apologies for running across that headline the first thing you landed here. We have lots of resources to help you, and you may also email us directly for personal advice. We find that being able to keep a sense of humor about life’s dark issues helps all of us as consumer advocates—it seems to be a job requirement. We want people to know that our gatherings are invigorating and enjoyable, not morbid or depressing. But I regret that I chose that headline and that placement; I’ll be changing it. Please let me know if there’s anything at all I can do to help your family.

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