Josh-First, thank you for taking the time to respond, as I am sure you are busy with this story, a topic that is very “touchy”. Secondly, my concern is simply with anyone (news corporation, nonprofit organization, individual, service corporation, etc.) who, in my humble consumer opinion, seems to make it a point to denounce someone specifically. Again, as a consumer, I found the story very one sided. I have let CBS know my concerns as well as ALL involved. Again, this is coming from a consumer, the very person you are hoping and trying to educate and protect. I find that work very worthwhile and you should be commended. However, putting yourself out there in any way, shape or form, does open you up for criticism, whether negative or positive. Again, I am a consumer: the person you are trying to protect. I apologize if you take offense to anything I say; my comments are simply aimed at and end that I hope encourages people such as yourself to strive for accurate reporting. I just had alarms go off in my head when it seemed the story took aim at one person. Consumer Reports does car reviews on a regular basis, just as I am sure you do. I just found this story…lacking…I suppose. Again, thank you for your time, as I know you are busy.