As a family member that sold its funeral homes in the east to SCI I can honestly say it was the biggest mistake that our family ever did. I wish we did not seel our name because it is completly trashed with what this company has done to our business. I get call all the time from friends. CI demands funds up front, Familys wait hours for their loved ones to be picked up when they pass. The funeral homes we trated like a church are now run down, dirty and just disgusting. I cring when I walk into my familys old funeral homes. The people working there are all “company men/woman” until they are of no more use and thrown to the side. Some are arrogant and just plain lousy people to deal with. I cant express my disgust more. STAY away folks there are so many mom and pop shops that will actually treat you as you should through a bad time this company WILL NOT and they will charge you through the NOSE.