I do not approve of your commentary after each paragraph. I am not affiliated with an SCI firm, however, the title of your article attracted my curiosity because there are so many in my area. I feel your commentary is just that of a typical pompous funeral director that feels only your way is the “right” way. Obviously, every funeral home has some faults and large corporations tend to have more due to heavy management. With that said, whatever SCI is doing must be working due to their continued success.