So glad I’m reading about Neptune. I also requested info by mail. They have people call you and say they will send info but never do. How can they not have information about how much something cost. They want to come to your home for some weird reason. I’m on my 4th person saying they will send info – I just want to see exactly what they think is info. I hope this is not a legit company with simply lousy sales people. I ask for the name and tele number of the owner – there is “dead” silence.