I’m Sure TIM Would have Felt The Same Way If When His Wife Was Killed In A Traffic Accident. If Her Funeral Service’s Were Messed Up! I Am So Sorry Cheryl, And Nicki, And Family. It Does Sound Like They Have Addressed Some Of The Problems.But The fact Is You Should Have Never Had To Go Through This. My Brother Took Care Of All Of My Mothers Service Arrangement’s I Hope He Did Not Have To Go Through The Same Things. Again I’m So Sorry To Hear You Had All This To Go Through After The Heart Ache You Had Already Been Going Through . Albert pierce