I was never an employee, and I cannot speak to Dignity Memorial in southern California, but I can say that I am not happy with them in another western state. Right after my father died, the one DM cemetery closer to my father’s residence tried stealing away our business from another DM cemetery in town with which my dad had a contract. After my father had barely been laid to rest, we started getting hounded by the sales folks trying to sell us pre-need funeral arrangements. As if that was not tacky enough, they don’t even have the decency to let you visit loved ones in peace. I was visiting his grave over Memorial Day, and while trying to pay my respects, I was approached by another sales person. Right there, graveside, she was giving me her sales pitch and was trying to get information on my mom and in-laws also. Really tacky and inappropriate.