Thank you to everyone who has posted. I have not visited this site for nearly 6 months and was surprised to see all the stories similar to mine. I did hear from Mr. Lancaster after Funerals.org posted this blog to the Hall of Shame… thanks so much to you Funerals.org… and he informed me that I would not be receiving the “Thumbie” pendants, because they failed to take my daughter’s thumbprints before her cremation. First off, I was appalled…horrified to have even put her in their hands..and completely confused as to why and how this could even be possible after he told me time after time that the pendants had been ordered. Secondly, I was so saddened, not only for myself but for my oldest daughter who had wanted the eternal thumbprint of her sister so badly. I cannot now, nor did I then, believe that the lack of action on their part and the lack of empathy could even happen in this day and age. I sometimes even wonder if the ashes I brought home are even my daughters after their constant mistakes. Well, I have finally, after so many months, been contacted by the Oregon Mortuary Board.. and they want to speak with me. i can’t tell you how much sadness and pain this brings up for me. While I know it’s going to be difficult to bring up all the issues that happened with Eternal Hills/Klamath Tribute Center, I know that now is the time someone (besides all of you) will finally listen and hopefully hear what goes on in this small town. Perhaps someone can finally do something about them taking advantage of families in grief? I pray that something will be done about Mr. Lancaster and his band of ever-changing staff. I will keep you informed and may even “reach out” if I need supporting documentation. Again, thanks so much for all of your support.
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