I am having the same experience with a year passing, no marker on my Mom’s site(which I find hard to believe is where she wanted to be), weeds covering her site, employees telling me one thing and Tim assuring me an order had been made then telling me she never paid for it in the first place. I am trying to find the original work order as I cant believe my very efficient Mom would NOT have a marker ordered as her hope was her family would come and visit and reflect on her life and love that she gave. My fight has just started and I am hoping for some sort of satisfication, but its not looking too good. I had my lawyer call him last week and Tim sticks to his story. Shame shame shame!!!!