I too, have worked at two of the cemeteries mentioned in the article. I left both because I love the business and plan to help families prepare for death till the day I die. Working for them would prevent me from caring. One made me feel like a used car salesperson working under a jealous dictator who threatened to prevent me from ever selling insurance again if I left her. The other cemetery manager was a crook. He wrote insurance without a license and hired his girlfriend to do virtually nothing in exchange for her biweekly check. Since Turko hasn’t made an appearance during his reign, at least not yet, the Utah owners still have him around. Funny thing is, he will bend over backwards to please you if you are an attractive widow, but if you’re not, prepare to spend more. My advice is, look for family owned mortuaries and when shopping for Preneed, consult with independent brokers. They don’t care what Funeral Home you choose so they will compare and contrast plans for you. They have a more compelling reason to be fair and ethical because they have no one to hide behind and no one pressuring them to meet unrealistic sales quotas. If they commit a fraudulent act, they can lose their license and there goes their business. I am on my own now, love what I do, and best of all, can sleep better at night. Final thought… trust the individual more than the corporations.