I’ve just read all these comments and feel like an idiot that I didn’t check out other options/costs before signing a contract with Neptune. Is there any legal recourse to take if it’s past the 30 days if they misrepresent their services as being less costly than other services. Is there some governmental agency to appeal to due to their misleading information? Or am I being naïve again? I appreciate this board and the information they provide for consumer awareness – just wish I had been more diligent and less trusting (or if I’m to be totally honest – too lazy on my part). I just wanted to alleviate the work my children will have to do on my demise but it still could have been accomplished and actually when you think about it, if you do business with an established (as in a real brick & mortar business) you can at least have someone to talk to face to face instead of a visitor to your home that you most likely will ever see again since they’re only the salespeople and not the actual unseen people taking care of arrangements. We need to go back to the old fashion way of doing business – face to face at real businesses and maybe it’s more convenient to have someone visit our home than visit a mortuary at least we know who we are actually dealing with.