Speaking as someone who has worked in the funeral industry (and is married to a Funeral Director), as well as someone who has studied the funeral industry as a whole, not to mention someone who has given my own loved ones over to the care of funeral homes and cemeteries many, many times… this is simply appalling and outrageous! My heart breaks for you and your family… I wish you had been able to have an experience like the Funeral Professionals that I have had the privilege to work with over the years, people who go to great pains to ensure a loved one in their care is treated as though they were their own. People who routinely go above and beyond even the accepted standards of care because that is just the kind of people they are. I am truly sorry for the pain and sorrow these people have inflicted on you. I hope that by now (a year later than the last post on this blog) these people have been stripped of their licenses and shut down for good! While nothing can ever repair the damage these awful excuses for funeral staff have done, I would offer the following suggestion: Do you have any past fingerprints from your daughter’s life? Or perhaps a school she attended or another organization might? If so, you may still be able to have Thumbies created! Meadow Hill is the company that created and sells Thumbies (https://www.meadowhillco.com/), and based on the brochure currently on their site, you may be able to create a keepsake from a past print. They describe it as: FROM THE ARCHIVES Prints from sources such as birth records, military (DD- 214) or police records, school projects, firearm registrations, employment cards, etc (taken from: https://www.meadowhillco.com/assets/pricesheets/retail/retailprices_USD.pdf) I hope this is of help to you, and that you have finally been able to get some closure on this horrible chapter of your lives. I wish you peace and God’s blessings.