The casket my family purchased from Best Price caskets had to be returned because of broken handle bars!! My family had to delay the funeral service for two days to get a casket that was going to look good for the service and not a broken Chinese Casket. We almost bought from the funeral home, but when we saw the same Batesville Churchill Blue casket for $2500 less online at a web retailer called Casketsite.com, we decided to check into it. The company claimed they could get it delivered next day in brand new perfect condition. We decided to order from them and see if they would be better than what we had just gone through with best price… The casket, see page we found the casket on http://www.casketsite.com/batesville/20gaugesealer1.htm, got delivered in perfect condition and ended up saving thousands of dollars!! Good order and delivery from Casketsite.com, but almost gave up after the lack of quality Best Price Casket Company delivered. Sincerely, Joseph Dodge