Lisa Carlson, A Life Well-Lived (June 4, 2023)

Lisa Carlson died peacefully at home June 4, 2023 at the age of 86, having been cared for by family and hospice during her decline. She leaves behind her husband of 40 years, Stephen Carlson; her son Stuart Mercer and daughter-in-law Mary Mercer of New York; her daughter Joie-Brackett Reeves of Connecticut; her son Shawn … Read more

FTC Sends Warning Letters to Funeral Homes (Jan. 25, 2024)

The Federal Trade Commission is sending warning letters to 39 funeral homes across the country after investigators conducted the agency’s first undercover phone sweep and discovered several violations of the Funeral Rule, including funeral homes that failed to provide accurate pricing information or failed to give out price information entirely. Throughout 2023, investigators and other staff from the … Read more

Fraud Reporting Training with the FTC (Nov. 2023)

Have you or anyone you know been the victim of funeral or cemetery fraud? As funeral consumer advocates, perhaps you’re not always sure where to direct people with complaints about funeral homes or cemeteries. In the past few years we have heard complaints of funeral homes fraudulently selling services they don’t provide (the most recent … Read more

Imposters prey on families preparing for the funeral of a loved one

By Alvaro PuigConsumer Education Specialist, FTC We’re hearing about a new scheme that involves imposters preying on people who are grieving the loss of a loved one. The imposters pretend to be from the funeral home and say that, unless the family pays more money immediately, the funeral will be canceled. Can you imagine anything … Read more

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