Funeral Consumers Alliance and Consumer Federation of America released a study of 1,046 funeral homes in 35 state capitals.
-Only 18 percent of those surveyed posted their price lists online.
-Consumers surveyed for this report strongly favor a mandate for funeral homes to post their prices online
-The Federal Trade Commission should act to require online price posting; grieving families don’t have time to visit multiple funeral homes to compare prices
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Consumers Checkbook does some of the best work on funeral consumer issues of any general-interest consumer publication. FCA executive director Josh Slocum spoke with them about what consumers face when making final arrangements, how to save money, and what regulations should be beefed up to better protect the grieving. Read more
This short piece from Scripps National News tells you what you need to know if you’re trying to save funeral dollars by purchasing a discount casket.
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Shop Before You Drop: Online Workshop May 23, 3 pm Eastern/12 pm Pacific
Late-night ads scream it at us: DID YOU KNOW THE AVERAGE FUNERAL COSTS $10,000!?
Guess what? You don’t have to spend anywhere near that to get a funeral that fits your needs and your budget. Read more
Press release from the Federal Trade Commission.
On behalf of the Federal Trade Commission, the Department of Justice is suing Funeral & Cremation Group of North America, LLC, Legacy Cremation Services, LLC, d/b/a Heritage Cremation Provider, and their owner, Anthony Joseph Damiano, for misrepresenting their location and prices, illegally threatening and failing to return cremated remains to consumers, and failing to provide disclosures required by the Funeral Rule. Read more
This article is from the Spring, 2022 FCA Newsletter.
Want to know your rights when buying a casket from outside a funeral home? Are you curious to know what funeral homes are allowed to do, and what they’re not allowed to do, when it comes to third-party caskets? Read more
Sadly, sometimes families do tell us of lost or possibly stolen jewelry or personal effects. There is little to nothing that can be done after the fact. FCA believes a simple inventory protocol, in writing, with pictures and cross-checks, should be a basic standard at all funeral homes and crematories. Read more
