Two-for-One Special from Dignity Memorial (nee Service Corporation International)
UPDATE 10/25/04 — We love to hear happy endings! Mrs. B writes to us, “Funeral Consumers Alliance to the rescue! I sent [FCA] all the things I had, contracts, etc., Read more
One of the most common complaints FCA receives regarding prepaid funerals is that the customer picked out and paid for a specific casket, while the family is told (at the time of death) that “this casket is no longer available . . .you’ll have to pick out another one.” Read more
FCA responds to the International Cemetery and Funeral Association
Following a two-part broadcast on CBS February 11 and 10 on funeral fraud ,the National Funeral Directors Association and the International Cemetery and Funeral Association sent CBS letters of protest. Read more
Funeral Rule Violators
The Federal Trade Commission announced the results of a “sweep” of metropolitan New York City homes on December 29, 2003. The FTC press release stated that 12 of 29 funeral homes were found by test shoppers to have violated the Funeral Rule. Read more
CHARGES OF WRONG BURIALS, UNAUTHORIZED EXHUMATIONS, AND COVERING UP THE EVIDENCE
11/05/03 THE LATEST NEWS From The (Albany) Business Review (scroll down for the history of this case):
Board of Directors at Albany Cemetery to Resign
The board of directors of a Colonie cemetery will resign under the terms of an agreement with the New York State Cemetery Board designed to resolve mismanagement complaints. Read more
(This is a reprint of an article that appeared in the FAMSA Newsletter, Spring 1999)
by Lisa Carlson
The “Body Farm” it’s been called—the brain-child of Dr. William Bass, a forensic anthropologist—and the only location of its kind in the country. Read more
Bait and Switch
Price Gouging at Palm Mortuary
May 13, 2001
Leroy Wright Palm Mortuary 1325 North Main Street Las Vegas, NV 89101
Dear Mr. Wright:
I am writing this letter to register my dissatisfaction regarding my experience at Palm Mortuary in handling the funeral arrangements for my brother, Martin A. Read more
(This is a reprint of an article that appeared in the FAMSA Newsletter, Spring 1999)