Our Mission:
The Funeral Consumers Alliance is an educational nonprofit with nationwide affiliates offering funeral consumer support, information, and advocacy for legislative change.
Our Vision:
- We advocate for greater access to accurate funeral information.
- We believe in the rights of consumers to make informed funeral decisions.
- We envision a funeral landscape that no longer includes funeral poverty.
Our Values:
- We value freedom of choice for consumers purchasing funeral goods and services regardless of race, ethnicity, sexual orientation, socioeconomics, and other factors.
- We value the rights of consumers to choose funeral goods and services that are in line with their religious, philosophical, and/or ethical beliefs.
- We value the right of next-of kin to make final arrangement decisions that include home, community, individual, family, and/or funeral professional care of the deceased.
Our Objectives of Service are:
- To publish educational content in a variety of media and formats at little or no cost for all consumers;
- To host events for all consumers;
- To serve as a consumer advocate and informed resource for pending legislation or regulations regarding end-of-life care and funeral industry practices;
- To refer individuals with funeral-related complaints to appropriate agencies;
- To encourage the presence of local affiliates and to refer inquiries from the public to affiliates;
- To facilitate the exchange of information and experience among affiliates; and
- To provide guidance to our affiliates in achieving the above stated purposes.