Bait and Switch
Price Gouging at Palm Mortuary
May 13, 2001
Leroy Wright Palm Mortuary 1325 North Main Street Las Vegas, NV 89101
Dear Mr. Wright:
I am writing this letter to register my dissatisfaction regarding my experience at Palm Mortuary in handling the funeral arrangements for my brother, Martin A. Read more
April 17, 2001
Myra Howard FTC 600 Pennsylvania Ave. NW Washington, DC 20508
Apparently, Service Corporation International (SCI) is now selling funerals to veterans via mail. See the enclosed sales material being sent to California vets.
It would appear that this promotion is in violation of the FTC Funeral Rule. Read more
Beware of anything called funeral “insurance.”
INSURANCE – A formal social device for reducing risk by transferring the risks of several individual entities to an insurer. The insurer agrees, for a consideration, to assume, to a specified extent, the losses suffered by the insured. Read more
Sales tips from one of the big-three, anonymously leaked to the FCA office:
How often do you ask a prospect for the order? The answer, “One more time.” You should be prepared to ask at least four to five times.
•46% ask once and quit
•24% ask twice and quit
•14% ask three times and quit
•12% give up after the fourth attempt. Read more
Is SCI’s Marketing Plan Set to Gouge the Poor?
In press articles that appeared in Phoenix, Arizona and Louisville, Kentucky papers on October 19, 1999, SCI launched a new marketing plan—”Dignity” funeral packages. These plans run from about $2,000 to over $9,000 and can be financed at the rate of 12.9% Read more
The Jig Is Up
(The following is an excerpt from the casket chapter in “Caring for the Dead: Your Final Act of Love,” available through the FCA bookstore.)
There is no amount of embalming or any particular casket that will preserve a body in a life-like condition forever. Read more
Pittsburgh Catholic Funerals
Pennsylvania law states:
Funeral Director Law, PS 63: 479.2 . . . The term “funeral director” shall also mean a person who makes arrangements for funeral service and who sells funeral merchandise to the public incidental to such service or who makes financial arrangements for the rendering of such services and the sale of such merchandise.
It would appear that ONLY funeral directors may sell financing that is specific to your funeral plans. Read more