Making Decisions

Making Decisions

Funeral Shopping: The Basics If you’ve never planned a funeral before you might feel overwhelmed and not even know where to begin or what questions to ask. If so, you are not alone. In the early 20th century, Americans largely handed over the responsibility for caring for their dead to funeral directors. Over time, we … Read more

Filing A Complaint

How to start No one is perfect, including funeral directors and cemeterians. We all make mistakes. If you are dissatisfied with your funeral or cemetery experience, try to settle your concerns with those involved first. That’s how you would want to be treated, if it were your business. Write down everything from the minute you … Read more

Get Help

The Funeral Consumers Alliance has organized this section to be a comprehensive resource for all things related to funeral planning. Here are our top three recommendations: 1. Figure out how much you can afford. If you haven’t looked at your budget with your family, stop now and do that before you go any further. The … Read more

FTC Funeral Rule

The Funeral Rule, enforced by the Federal Trade Commission, makes it possible for you to choose only those goods and services you want or need and to pay only for those you select, whether you are making arrangements when a death occurs or in advance. The Rule allows you to compare prices among funeral homes, … Read more

Running an Affiliate

Do you want to reinvigorate your board of directors? Are you interested in building an effective volunteer corps? Would you like to reduce your workload? Check out these tips from Laurie Powsner (Executive Director of the FCA of Princeton and past FCA National board member) and Joyce Mitchell (President of FCA of Utah and past … Read more