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Press notice–Are California funeral home websites following consumer law?

September 27, 2019

PRESS TELE-CONFERENCE ADVISORY 
September 30, 2019 at 1:00PM Eastern
Call-in: 800-247-5110
Passcode: CFACALL

Contact: Josh Slocum, FCA, 802-865-8300

NEW REPORT ON FUNERAL SERVICES: ARE CALIFORNIA HOME FOLLOWING THE ONLINE PRICE DISCLOSURE LAWS

Adequate Disclosure of Funeral Home Costs Critical to Fair Prices

Washington, D.C. – At a 1pm EST, press teleconference on Monday, September 30th, Consumer Federation of America, Funeral Consumers Alliance, Funeral Consumers Alliance of California and Consumer Action will release the results of a new report on the adequacy of online price information from funeral homes in California.  The report analyzed this information for more than 200 funeral homes in six large urban areas (Sacramento, Alameda County, City of San Francisco, Los Angeles, Orange County, and San Diego). In addition, Stephen Brobeck, a Senior Fellow at CFA and Josh Slocum, FCA’s Executive Director will address how a loophole in the California online price disclosure law is allowing some funeral homes to bypass the intent of the law.

To be released at the press teleconference:

  • The difficulty of obtaining funeral pricing information online and how that impacts prices
     
  • City by city and company by company differences in the posting of funeral pricing
     
  • What California legislators must do to protect grief-stricken consumers
     
  • Why the Federal Trade Commission needs to take steps to protect bereaved consumers in California and across the country

EVENT:             Press Tele-conference: Release of New Report on California Funeral Price Disclosures
DATE:                Monday, September 30, 2018 1 p.m. EDT
Call In #:800-247-5110 and use Passcode: CFACALL
SPEAKERS:  Stephen Brobeck, Senior Fellow, CFA                                        
                            Josh Slocum, Executive Director, FCA

NO INFORMATION WILL BE RELEASED BEFORE THE TELECONFERENCE
The release will be available after 11:30 a.m. EDT September 30th @ www.consumerfed.org

The Consumer Federation of America is an association of more than 250 nonprofit consumer organizations that was established in 1968 to advance the consumer interest through research, advocacy, and education.

Funeral Consumers Alliance is a nonprofit federation of consumer education organizations. Founded in 1963, FCA works to educate the public on funeral options and costs in order to protect the consumer’s right to choose a meaningful and affordable funeral.

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A non-profit 501(c)(3) organization headquartered in San Francisco, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper.

Funeral Consumers Alliance of California represents the interests of member educational organizations and consumers throughout the state.