Have you or anyone you know been the victim of funeral or cemetery fraud? As funeral consumer advocates, perhaps you’re not always sure where to direct people with complaints about funeral homes or cemeteries.
In the past few years we have heard complaints of funeral homes fraudulently selling services they don’t provide (the most recent high-profile example being the Return to Nature funeral home in Colorado), refusing to return ashes of deceased family members, or selling plots that don’t exist. While these are thankfully rare cases, they do happen, and as advocates for your clients or community, you should know what to do when these complaints come up.
It turns out that violations of The Funeral Rule, as well as any other fraud complaints can be directed to the Federal Trade Commission (FTC) via their Sentinel platform. The filing process is actually quick and easy! In partnership with the FTC and the National Home Funeral Alliance, we are hosting a virtual training on November 29th, where we will teach you how to make a Sentinel report so that you can file these complaints with the FTC yourself or help others to do it.
Date and Time: Wednesday, November 29th at 8:00 PM EST
Meeting ID: 161 303 4523
This is a free event co-hosted by FCA, NHFA, and the FTC.