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You’d never walk into the nearest car dealership and buy whatever model and options the salesperson recommended, but that’s exactly how most people buy funerals. Most pick a funeral home that’s nearby—even if they’re not going to use it for a viewing or service—or one they have used in the past—even if they were unhappy. Read more
The media coverage is picking up about our recent study of 26 state capitals and the funeral homes doing business in them. We found that only 16 percent of funeral homes with websites posted their complete price lists on their sites.
It’s time for the Federal Trade Commission to require funeral homes to put their prices online and join the 21st century by meeting families and customers where they’re shopping. Read more
Our new survey, in partnership with the Consumer Federation of America, shows that only 16 percent of surveyed funeral home websites list their complete prices and consumer disclosures. Only 27 percent of websites disclosed any prices at all. Read more
-Joshua Slocum, executive director
So, what are the Core Values of the Modern Mortician? My core values are to be transparent about funeral care, empower families in death, and “lift the veiled hood on the cloak of death”- which can be translated into, “This Mortician will NOT feed you smokey Bull Shit on a mirrored platter.”
That’s from a piece written by Melissa Unfred, and it’s one of the reasons she’ll be a featured speaker at FCA’s 2018 National Conference in Rochester June 22-24. Read more
By Alison Rector
In May 2017, I traveled to Seattle for my third meeting as an FCA board member. I thought you’d like to read about the work I’m doing on the national board. I like the work.
The FCA board meetings are fun, fast paced, and productive. Read more