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Archives: Consumers

Understanding a Funeral Home’s Price List

As with any major purchase, it’s wise to examine the funeral home’s price list very carefully before signing any contract. That way, you can ensure that the funeral you want fits within your budget. The Federal Trade Commission’s Funeral Rule, enacted in 1984, includes many important consumer protections that make researching and buying a funeral easier than in the past. Read more

How to Inspect a Crematory for above-board operation

In England, almost all crematories are on the grounds of a cemetery, with an attached chapel for services. Consequently, the British are much more open and knowledgeable about cremation. That tradition has followed to this country, most noticeably in Massachusetts, New York, and Texas.In some states, however, crematories were established in an industrial area, perhaps by a vault company that never deals with the public. Read more

How To Choose A Funeral Home

Perhaps your loved one is nearing death and you must find a funeral home quickly. Or you have decided to pick a funeral home for yourself long before it’s needed, to spare your family the ordeal of making this decision while grieving and pressed for time. Read more

Green Burial, An Environmentally Friendly Choice


Green (or natural) burial emphasizes simplicity and environmental sustainability. The body is neither cremated nor prepared with chemicals such as embalming fluids. It is simply placed in a biodegradable coffin or shroud and interred without a concrete burial vault. Read more

Filing a Complaint

HOW TO START No one is perfect, including funeral directors and cemeterians. We all make mistakes. If you are dissatisfied with your funeral or cemetery experience, try to settle your concerns with those involved first. That’s how you would want to be treated, if it were your business. Read more

Embalming Explained, Answers to Frequently Asked Questions

What is embalming? Embalming is a physically invasive process, in which special devices are implanted and embalming fluids are injected into the body to temporarily slow its decomposition. The goal is to preserve the body to make it suitable for public display at a funeral, for long-distance transportation, or for medical or scientific purposes such as anatomical research. Read more

Traditional Burial

What is a “traditional” burial? The concept of “traditional” burial has evolved over time. Earlier in America’s history, the family cared for the body after death, wrapped it in a shroud or placed it in simple wooden coffin, and buried it at home or in a nearby cemetery. Read more